RamQuest, Inc., the leading provider of business solutions for the land title industry, announced today that Affirmative Escrow of Thousand Oaks, California has selected and implemented the RamQuest's Total Solution for the company's escrow needs.
Affirmative Escrow has always focused on providing a positive, supportive working environment for their associates and their new business partnership with RamQuest is furthering this effort. From a professional and friendly implementation to responsive and efficient customer service after Go-Live, the Affirmative Escrow team agrees that their RamQuest implementation has been a great experience. And Affirmative Escrow is already using the system to its fullest, realizing efficiencies, improved customer service and cost savings from the implementation of RamQuest's Total Solution. "With RamQuest, we are able to do our own recons," said Brynne Bradbrook, general manager at Affirmative Escrow. "This alone will save Affirmative Escrow $12K a year and we have also cut our paper consumption in half which adds even more to the cost savings. At the rate we are going, we will reach ROI by the end of the year."
Bradbrook goes on to say that the implementation of RamQuest's Total Solution has given Affirmative Escrow tools and technologies that have directly impacted customers. "Since the implementation, we have seen a decrease in the number of update phone calls we receive, which tells us that our customers are getting the information that they need from these new tools. California has so much to gain from what RamQuest has to offer and we are excited to share that with our customers."
RamQuest's Total Solution provides title companies with a comprehensive suite of tools for managing the title insurance process including order processing, commitment, escrow accounting and HUD generation with its Complete Closing Enterprise. RamQuest's Closing Market network enables title companies to electronically connect to brokers, lenders, service providers, underwriters and other title companies making it easier to do business and eliminate costs by containing the process to a single electronic system and significantly reducing cycle time from order receipt to completion. Rounding out RamQuest's Total Solution for the title industry are PaperlessCloser, the company's transaction management solution and FileScan Plus, RamQuest's document imaging and management tool.
About Affirmative Escrow
Owned and operated by Prudential California Realty Broker/Owner Bob Majorino, Affirmative Escrow was started in May, 2001 and is licensed under the Department of Real Estate. Affirmative's mission is to ensure that every agent and each of their transactions would be treated with consistency and respect. That's why at Affirmative Escrow, everyone will always get the VIP treatment. For more information, visit www.affirmativeescrow.com.
About RamQuest, Inc.
RamQuest, Inc., a Texas-based corporation founded in 1991, is the premier provider of business solutions for the Land Title Industry. The Company's software products are currently in use for title closings in all 50 states. RamQuest's Total Solution provides a complete set of tools to facilitate and automate much of the work performed by title and settlement companies. For more information about RamQuest, visit RamQuest.com.
"West State Title Company has been a user of RamQuest CCE since 2009. It keeps getting better! The integrations with various Underwriter and software platforms allows for seamless transitions for both title and escrow functions saving my staff keystrokes and time. File flow and file tracking are user friendly, keeping my office locations in communication with each other while allowing to provide support to one another and for work to be completed in a variety of locations."
Amy Coats, Manager